Legal Terms and Conditions of Use

Legal Information

Company Identification:

Company Name: Theou Chrysanthi tou Kleanthi – Commerce & Engineering Services

Trade Name: Theoprofil

VAT Number: GR128586394

Tax Office (DOY): Volos

Registered Address: 10th km Volos – Larisa

GEMI Number: 141259654000

The websites theoprofil.com and coldroom.theoprofil.com are owned by the company “Theou Chrysanthi tou Kleanthi – Commerce & Engineering Services,” operating under the trade name “Theoprofil,” hereinafter referred to as “Theoprofil” for brevity.

Welcome to Theoprofil.com. By using our website, you agree to the following terms, which you should read carefully. Theoprofil.com, coldroom.theoprofil.com, Theoprofil, and their subsidiaries provide their services subject to the following notices, terms, and conditions.

Copyright

All content on this website—including texts, images, logos, graphics, audio, and software—is owned by Theoprofil.com or its suppliers and is protected by Greek and international copyright laws.

The collection and organization of all content is also the exclusive property of Theoprofil.com. Reproduction, modification, distribution, transmission, or any other use without written permission is prohibited.

Trademarks, photographs, and other materials on the website belong to Theoprofil and are protected by law. Their presence here does not grant any rights of use.

Trademarks

The domains theoprofil.com and theoprofil.gr, as well as the e-commerce website, are registered trademarks of Theoprofil.com in Greece and other countries. Logos, graphics, and service names related to theoprofil.com are exclusively owned by the company.

Use of the name or trademarks Theoprofil.com on products or services unrelated to the company is prohibited, especially if it causes confusion or harms the company’s reputation.

Use of the Website

Reproduction, copying, sale, or any other commercial use of this website without written permission from Theoprofil.com is prohibited.

Theoprofil and its subsidiaries reserve the right to refuse services, close accounts, or cancel orders if customer behavior is deemed unlawful or damaging to their interests.

Copyright (Repeated for clarity)

All content on this website—including texts, images, logos, graphics, audio, and software—is owned by Theoprofil.com or its suppliers and protected by Greek and international copyright laws.

Reproduction, modification, distribution, or any other use without written permission is prohibited. Trademarks and content are exclusive property of the company, and their presence does not imply any granted rights.

Trademarks (Repeated)

The domains theoprofil.com and theoprofil.gr, and the e-commerce site, are registered trademarks of Theoprofil.com in Greece and other countries.

Logos, graphics, and service names belong exclusively to the company. Their use on unrelated products or services is forbidden, especially if it causes confusion or damages the company.

Use of the Website (Repeated)

Copying, reproduction, sale, or any commercial use of this website without written permission from Theoprofil.com is forbidden.

The company and its subsidiaries may refuse services, close accounts, or cancel orders if behavior violates laws or harms their interests.

Reviews and Comments

Theoprofil.com allows visitors to write reviews and comments on products.

By submitting a comment, you grant the company and its subsidiaries the right to use, modify, publish, and display them worldwide, on any media, along with the name you provided.

Risk of Loss

All products purchased from theoprofil.com are shipped under a transportation contract. The risk of loss and ownership transfers to you when we deliver the products to the carrier.

User Responsibility

Users agree not to use the online store for:

  • Sending or posting illegal content that harms Theoprofil or third parties, or violates privacy.
  • Posting content that offends public morals, social values, or concerns minors.
  • Submitting content for which they lack rights (e.g., confidential information or infringement of third-party rights).
  • Sending viruses or malicious software that cause damage to systems or software.
  • Violating laws, harassing others, or collecting personal data of other users without consent.

Theoprofil and its partners are not responsible for malicious use of the site by third parties. Violations of the above may result in service termination without notice.

Order Delays

Your order may be delayed due to:

  • Supplier or customs delays. We will contact you with alternative solutions or shipping without the product.
  • Discontinuation of product by the supplier. You will be informed about alternatives.
  • Extreme weather conditions, strikes, or force majeure events.
  • Communication difficulties with you (e.g., incorrect information or emails going to spam).

Informative Emails (Newsletters)

  • Theoprofil periodically sends informative newsletters.
  • We are not responsible if newsletters are not delivered despite efforts with service providers.
  • Please check your spam folder regularly.
  • Add sales@theoprofil.com to your safe sender list.
  • You can request to unsubscribe via the contact form on the website.
  • We use third-party services for sending and tracking emails without sharing your personal data.
  • Automated order-related emails cannot be unsubscribed from and should be received normally.

Indemnification

By using theoprofil.com, you agree to indemnify the company and its partners against any claims arising from malicious or improper use of the site by third parties through your account.

General Disclaimers – Product Warranties

The Directive 99/44/EC covers the legal and commercial warranty of consumer goods:

  • Legal warranty: Mandatory legal protection for 2 years, allowing repair, replacement, or refund in case of defects.
  • Commercial warranty: Additional warranty from the manufacturer or seller that may offer repair or replacement within a specified period.

Theoprofil can inform you about which products are covered by warranty. For any issues, please contact us at info@theoprofil.com.

Products imported or manufactured by us come with warranty and technical support from Theoprofil.

By purchasing from Theoprofil, you accept the above terms of use and legal conditions.

Happy shopping!