{"id":73,"date":"2019-05-30T10:58:22","date_gmt":"2019-05-30T07:58:22","guid":{"rendered":"https:\/\/coldroom.theoprofil.com\/?page_id=73"},"modified":"2026-09-28T16:21:47","modified_gmt":"2026-09-28T13:21:47","slug":"tropoi-eksoda-apostolis-xronos-paradosis","status":"publish","type":"page","link":"https:\/\/coldroom.theoprofil.com\/en\/shipping-methods-and-costs-delivery-time\/","title":{"rendered":"Shipping Methods and Costs \u2013 Delivery Time"},"content":{"rendered":"  <div id=\"page-header-420087784\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Shipping Methods and Costs \u2013 Delivery Time          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\" aria-label=\"Breadcrumb\">Home<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \r\n\r\n\n\t<section class=\"section\" id=\"section_968381277\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row\"  id=\"row-538588067\">\r\n\r\n\n\t<div id=\"col-1087175291\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<p>Theoprofil offers different product collection and shipping options, depending on the type, weight, volume and destination of the order.<\/p>\r\n<h2>1. Collection from a Theoprofil store<\/h2>\r\n<p>You can collect your order from the Theoprofil store at: 70 Iolkou Street, Dimini, Magnesia, 38500<\/p>\r\n<p>We recommend placing your order through our website as the most economical and fastest ordering method.<\/p>\r\n<p>You can contact us through the contact form on our website or by telephone at 2421009068.<\/p>\r\n<h3>Before collection<\/h3>\r\n<p>Before visiting the store, you should contact us via:<\/p>\r\n<ul>\r\n<li>e-mail or<\/li>\r\n<li>telephone,<\/li>\r\n<\/ul>\r\n<p>in order to confirm that the product you are interested in is <strong>ready for delivery and available for collection<\/strong>.<\/p>\r\n<h3>Opening hours<\/h3>\r\n<p>The store is open:<\/p>\r\n<p><strong>Monday \u2013 Friday: 08:00 \u2013 16:00<\/strong><\/p>\r\n<p>Exceptions apply on days when the company remains closed, such as during the summer holiday period. In such cases, the opening days and hours are announced on our website.<\/p>\r\n<h3>Product availability<\/h3>\r\n<p>The availability indication of a product may not always be final. This may be due to incorrect information provided by suppliers or a discrepancy between the actual warehouse stock and the recorded stock.<\/p>\r\n<p>The <strong>indicative delivery time<\/strong> is stated for each product.<\/p>\r\n<p>In all cases, the shipping department will contact you to inform you about product availability and delivery time.<\/p>\r\n<h2>2. Shipping by Courier<\/h2>\r\n<p>Certain products can be shipped via <strong>ELTA Courier Door-to-Door<\/strong>, provided that they are small in volume and concern an individual order.<\/p>\r\n<p>The usual delivery time is <strong>1\u20133 business days<\/strong>, depending on the destination and the period.<\/p>\r\n<p>During periods of increased demand, such as Christmas and Easter, delivery may take longer. In such cases, you will be informed of the exact delivery time.<\/p>\r\n<h3>Remote and hard-to-reach areas<\/h3>\r\n<p>For hard-to-reach areas within Greece, shipping and packaging costs may be higher. In this case, you will be informed by the shipping department.<\/p>\r\n<p>In certain very remote areas, delivery by courier may not be possible. In such cases, shipping may be carried out through the conventional <strong>ELTA<\/strong> postal service.<\/p>\r\n<h3>Responsibility during transportation<\/h3>\r\n<p>The products are transported insured on behalf of the customer and under the responsibility of the courier company.<\/p>\r\n<p>After the parcel has been delivered and received, responsibility for the product is transferred to the customer.<\/p>\r\n<h2>Product returns for inspection, repair or replacement<\/h2>\r\n<p>For products returned for:<\/p>\r\n<ul>\r\n<li>inspection,<\/li>\r\n<li>modification,<\/li>\r\n<li>replacement without fault on the part of Theoprofil or<\/li>\r\n<li>repair \/ service,<\/li>\r\n<\/ul>\r\n<p>transportation costs are borne by the customer for <strong>both directions<\/strong> (shipment to us and return to the customer).<\/p>\r\n<p>Before sending the product to us, you must package it as a parcel similar or identical to the packaging in which you received it.<\/p>\r\n<p>Because our products may be <strong>heavy and sensitive<\/strong>, you must:<\/p>\r\n<p>1. Take a photograph of the product before packaging it.<br \/>2. Take a photograph of the product after packaging it for shipment.<br \/>3. Send us the photographs so that we can inspect and approve the packaging.<br \/>4. If the packaging is not suitable, you must modify it according to our instructions.<\/p>\r\n<p>We recommend that you also photograph the way in which the product was packaged when you received it. This allows you to use a similar packaging method and, where possible, the same packaging materials.<\/p>\r\n<p>If a product is damaged during its return due to inadequate packaging, we reserve the right to reduce the amount of compensation you request or to send you a new product upon payment by you of any difference in price.<\/p>\r\n<p><strong>Do not forget to include a photocopy of the purchase receipt.<\/strong><\/p>\r\n<h3>Return shipping at Theoprofil&#8217;s expense<\/h3>\r\n<p>Theoprofil covers return shipping costs <strong>only when the return is due to our fault<\/strong> and only when using:<\/p>\r\n<ul>\r\n<li>ELTA Door-to-Door or<\/li>\r\n<li>our partner transport companies.<\/li>\r\n<\/ul>\r\n<p>You may use any other transport or courier company, but in this case the shipping costs are borne by you.<\/p>\r\n<p>You may therefore choose the company that best serves your needs, assuming the transportation cost.<\/p>\r\n<p>Alternatively, you may deliver the product <strong>in person<\/strong> to our store at: 70 Iolkou Street, Dimini, Magnesia.<\/p>\r\n<h2>3. Shipping by Transport Company or Freight Agency<\/h2>\r\n<p>For <strong>heavy or bulky products<\/strong>, shipping via a transport company or freight agency is recommended.<\/p>\r\n<p>Indicative transportation prices start at approximately \u20ac4.50 + 24% VAT per parcel, depending on the agency and the volume of the parcel.<\/p>\r\n<p><strong>Cash on delivery is not available through transport companies.<\/strong>&nbsp;Payment for the order must be made using one of the other payment methods available from the company.<\/p>\r\n<p>The usual delivery time is <strong>1\u20137 business days<\/strong>, depending on the workload of the transport company and the destination.<\/p>\r\n<p>Collection is usually made from the <strong>freight agency&#8217;s premises<\/strong>.<\/p>\r\n<p>Transport companies serve the capitals and major cities of the prefectures of Greece.<\/p>\r\n<h2>Transportation cost<\/h2>\r\n<p>Shipping costs are borne by the recipient and depend on:<\/p>\r\n<ul>\r\n<li>the freight agency,<\/li>\r\n<li>the destination and<\/li>\r\n<li>the volume of the parcel.<\/li>\r\n<\/ul>\r\n<p>The cost is calculated automatically based on the <strong>postal code of the delivery address<\/strong>.<\/p>\r\n<h3>Shipments to islands<\/h3>\r\n<p>For shipments to islands, you must provide the <strong>postal code of the freight agency in Athens or Thessaloniki<\/strong>&nbsp;where you want the product to be delivered.<\/p>\r\n<p>The transportation costs are calculated based on this postal code.<\/p>\r\n<p>Theoprofil&#8217;s obligation is completed upon delivery of the products to the freight agency of your choice in Athens or Thessaloniki.<\/p>\r\n<p>When completing your order, you should state in the comments field:<\/p>\r\n<ul>\r\n<li>the name of the freight agency and<\/li>\r\n<li>its telephone number.<\/li>\r\n<\/ul>\r\n<p>Delivery restrictions<\/p>\r\n<p>Kerbside delivery may not be possible when:<\/p>\r\n<ul>\r\n<li>Vehicle traffic or parking is prohibited on the specific road.<\/li>\r\n<li>There is no transport company serving the specific area. In this case, the customer must collect the products using their own means from the nearest warehouse of the transport company.<\/li>\r\n<li>The transport company&#8217;s truck cannot turn or park on the specific road.<\/li>\r\n<li>There is a risk of the vehicle becoming immobilized due to an unsuitable or slippery road surface.<\/li>\r\n<\/ul>\r\n<h2>Payment for orders shipped by transport company<\/h2>\r\n<p>For shipment via a transport company, the order must have been <strong>paid in full via a bank account<\/strong>&nbsp;at one of Theoprofil&#8217;s partner banks.<\/p>\r\n<p>Not all shipping methods are available for all products. For example, a product or a 3-meter-long pallet cannot be shipped by courier company.<\/p>\r\n<p>If the weight shown in the automated system is not accurate, there is no need to worry. Before shipment, a <strong>final check of the actual weight<\/strong> is carried out and, if there is a difference in the transportation cost, you will be informed before the order is shipped.<\/p>\r\n<h2>Delivery time<\/h2>\r\n<p>If the product is <strong>ready for delivery<\/strong>, the delivery time is usually <strong>1\u20137 business days<\/strong>, depending on the destination and the shipping method.<\/p>\r\n<p>For very remote or hard-to-reach areas, <strong>1\u20133 additional business days<\/strong> may be required.<\/p>\r\n<p>The indicative delivery time is stated on each product page.<\/p>\r\n<p>If a product is out of stock or is not immediately available, you should contact Theoprofil&#8217;s sales department to be informed about:<\/p>\r\n<ul>\r\n<li>the expected delivery date,<\/li>\r\n<li>the shipping date or<\/li>\r\n<li>the possibility of replacing it with a similar product.<\/li>\r\n<\/ul>\r\n<h2>Orders and processing time<\/h2>\r\n<p>Order processing may take from <strong>2 to 10 days<\/strong>, depending on workload and product availability.<\/p>\r\n<p>If your order is scheduled to be loaded after <strong>3 days<\/strong>, you will be informed by telephone or e-mail of the loading date.<\/p>\r\n<h2>Our prices<\/h2>\r\n<p>Theoprofil imports products from Europe, working with well-known and major international manufacturers, while also cooperating with Greek manufacturers.<\/p>\r\n<p>Our range includes products related to:<\/p>\r\n<ul>\r\n<li>building cladding and roofing,<\/li>\r\n<li>cold rooms,<\/li>\r\n<li>accessories and ancillary products.<\/li>\r\n<\/ul>\r\n<p>Our goal is to offer quality products and services at competitive prices.<\/p>\r\n<p>If you find a product that we import or source from Greece at a lower price elsewhere, you can contact us. We will examine, where possible, the possibility of offering you a better price.<\/p>\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_968381277 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"<p>Shipping Methods and Costs \u2013 Delivery Time Home Theoprofil offers different product collection and shipping options, depending on the type, weight, volume and destination of the order. 1. Collection from a Theoprofil store You can collect your order from the Theoprofil store at: 70 Iolkou Street, Dimini, Magnesia, 38500 We recommend placing your order through [&#8230;]\n","protected":false},"author":130,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-73","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Methods and Costs \u2013 Delivery Time<\/title>\n<meta name=\"description\" content=\"[page_header] [section] [row] [col span__sm=&quot;12&quot;] Theoprofil offers different product collection and shipping options, depending on the type, weight, volume and destination of the order. 1. Collection from a Theoprofil store You can collect your order from the Theoprofil store at: 70 Iolkou Street, Dimini, Magnesia, 38500 We recommend placing your order through our website as&hellip;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/coldroom.theoprofil.com\/en\/shipping-methods-and-costs-delivery-time\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Methods and Costs \u2013 Delivery Time\" \/>\n<meta property=\"og:description\" content=\"[page_header] [section] [row] [col span__sm=&quot;12&quot;] Theoprofil offers different product collection and shipping options, depending on the type, weight, volume and destination of the order. 1. 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